Our Services

At Preferred Depot, we have elevated business operations to a science. Delivering the ideal blend of services at the highest possible quality — providing everything you need with the flexibility to opt out of what you don’t.

COO Services

Preferred Depot’s Founder and CEO, Isaac Elkah, is the world’s premier expert on operations as a science. His expertise in the field and mastery of all aspects of business operations have helped him create a highly qualified team of professionals that acts as a behind-the-scenes, acting COO for your business.

QUALITY & REGULATORY COMPLIANCE

Our licenses and certifications allow us to protect businesses in highly regulated industries. We are ISO certified, registered with the FDA as an initial importer, and compliant with the complicated rules and regulations of the California Department of Public Health. We also hold licenses for California Medical Device Manufacturing and with the California State Board of Pharmacy.

Operational Consulting

From market analysis to innovation counseling, we offer a comprehensive suite of services designed to assist clients across the business cycle. Our experienced team will connect you with powerful partners and help you develop a winning end-to-end plan that links operations to strategy and achieves your full vision.

Customer service

Focusing on customer satisfaction and first-call-resolution, our in-house customer service representatives provide comprehensive inbound and outbound call center services, including email support, order taking, live chat, help desk and ecommerce support, order processing, customer complaints and vendor management.

tech support

Our in-house engineers and tech support specialists offer an extensive array of technical skills, abilities and services; equipment installation, maintenance, diagnosis, repair, troubleshooting, calibration, upgrades, and much more. Our services range from depot to on-site field service all across the United States

ADDED VALUE SERVICES

Our added value services deliver uncompromising support to help you satisfy your customers, while improving your bottom line.

3PL

Our third party logistics solution ensures that your products are protected from the moment they are produced, through delivery and until they arrive safely at the customer’s doorstep.

ASSEMBLY & PACKAGING

We provide advanced assembly services with special attention to quality, deadlines, and feasibility of end use. From simple sub-assemblies to complex multilayered projects, our seasoned engineers seamlessly handle your needs. By combining warehousing, final configuration and other manufacturing logistics in one facility, you’ll maximize efficiency, speed and sensitivity.

ORDER FULFILLMENT

With our flexible order fulfillment services, you can be sure that your products will be delivered safely to your customers on-time, every time. Our services include order and inventory management, order fulfillment, same-day shipping and returns logistics. All that and we can integrate with virtually any eCommerce platform our customers work with.

STORAGE & DISTRIBUTION

We supply comprehensive logistics and warehousing services with an experienced workforce, online inventory management system, many value-added services and customized supply chain solutions. Our multi-client warehouse facilities offer flexible space that allows companies to expand and contract their inventory footprints based on demand.

Your Gateway to Growth

When you work with Preferred Depot, you’ll gain access to our exclusive network of investors and partners — to help accelerate your business’ growth and expansion.

Investor Network

Partner Network