Welcome to the Science of Business Operations.
A white-label operations management technology and consulting solution for companies looking to grow, expand and thrive in the US market.
Welcome to The Operation of Things™ (OoT)
We Become Your U.S. Operations
Preferred Depot doesn't act like an outside vendor — we become an extension of your own operations. We provide a turnkey "U.S. Ops-in-a-Box" platform that gives both local and international MedTech companies everything they need to establish and run complete U.S. operations, without the complexity of managing multiple vendors, hiring local staff, or navigating regulatory requirements alone.
From contract manufacturing and warehousing to technical support, FDA compliance, and field services — we handle it all. Our California-based facility ensures rapid delivery across the entire United States.
Everything we do is transparent. We work directly inside your ERP and CRM systems, so every order, shipment, and compliance record is visible to your team in real time. Nothing is hidden and nothing is handed off to a black box — you keep full visibility and control over your U.S. business at any given moment, while we handle the day-to-day execution as if we were your own employees.
Your COO
→ Our COO
Your Warehouse
→ Our Warehouse
Your QA
→ Our QA
What We Provide
Everything you need.Nothing you don't.
At Preferred Depot, we built a single, accountable team that carries your vision from first call to first shipment to long-term growth — one contract, one partner, one standard of care. We're not a vendor in your supply chain; we're the U.S. operations arm you would have built yourself, if you had the time, the people, and the infrastructure.
U.S. Address
Official U.S. business presence
Customs Clearance
Import & export clearance
U.S. Importation Services
Seamless import compliance
Exportation
Worldwide export handling
Contract Manufacturing
FDA-licensed production
Inventory Management
Full logistics control
Assembly
Kitting & build-to-order
3PL
Third-party logistics
Technical Support
24/7 customer assistance
Customer Service
White-label support teams
Return/Repair Center
Complete RMA management
Repair
Certified device repairs
Compliance
ISO, FDA, state licenses
Engineering
ECO/BOM updates & NPI
Field Services
On-site technician network
One Contract
Simplified partnership
Trusted by MedTech leadersworldwide
Preferred Depot is the Company of choice for strategic outsourcing if you want a solid entry into the US market. The PD team has exceptional experience and pays excellent attention to essential details in partnering with emerging companies to provide a wide range of customer support needs explicitly designed for your company. Sofwave is a perfect case study and real-life success story of the high-level collaboration that PD can provide to an emerging high-growth company. PD has provided superior and innovative solutions for us, from the import and sale of our very first device to our ever-evolving needs with our rapidly growing customer base.
Louis Scafuri
CEO, Sofwave
We chose PD as a ISO 9001 Certified Service Partner to solve a specific business challenge in the US market – how to best provide high quality service repairs and fast turnaround for several of our products. PD offered a solution that met our needs and with a significantly better ROI than if we hired our own technician. The engineers at PD have been trained and certified in our factory in Germany. Their team is easy to deal with, have an incredible response time, maintain a proper stock of spare parts, provide detailed repair reports and exceed the level of quality service that Zimmer's customers expect.
Bob Wilber
President, Zimmer
Our decision to partner with Preferred Depot was hands-down the best decision we could have made for the company, allowing us to execute our vision in record time. Their expert team works seamlessly with our sales and clinical, offering input and value at every turn. PD is the ultimate launchpad for any entrepreneur seeking a lean, efficient operation.
Erik Dowell
CEO, Aesthetic Management Partners
We work closely with the PD team on two levels. First, they are our distribution center in the US, running point on all importation, orders, and shipping. Second, they are also our customer support center. We're based in Israel, so we require a US presence that can offer immediate response to customer complaints and inquiries during business hours. PD's agents are our first responders to our customers, and help us deliver fast and immediate feedback, while speeding up the process for us to address the inquiry. They respond swiftly, accurately, and always in a professional manner.
Sagi Peled
COO, Nonagon
I can say without a doubt that Preferred Depot is the ideal partner for every business looking to manage their daily tasks, inventory, services, maintenance, logistics and customer service affairs. The Preferred Depot staff is second to none, and is led by Isaac Elkah, who I have had the pleasure of knowing for over two decades. For Isaac, providing businesses and their customers with the best support is his genuine passion, a calling, and his personal mission. I would be happy to recommend anyone to team up with Preferred Depot.
Mark R. Rodriguez
CEO, CellSound
Calculate Your Savings
Select the services you need to see your estimated spend, then request a custom savings quote from our team.
Select Your U.S. Operational Needs
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Services Selected
Your Estimated Monthly Spend
Traditional setup vs. Preferred Depot
Why You Save More
- One contract vs. multiple vendors
- Shared infrastructure reduces overhead
- No U.S. office or hiring required
- Analytics dashboard included free
Ready to change the way you think aboutU.S. operations?
The first fully integrated U.S. operational engine for MedTech. Something no one else is offering.
Trusted by MedTech companies worldwide